Help Center
Questions?
We have the answers.
Tips, trends, advice - your central resource to connect and thrive using floor plan software.
System Requirements
3D Event Designer works on all devices (Mac and PC computers, tablets/iPads and mobile phones). You do not need to download any app. You just need an internet connection. For optimal performance we recommend working in Google Chrome.
If you have an accurately scaled floor plan with at least one dimension start here:
Upload and Scale a Floor Plan
Upload a floor plan and leave it in 2D.
Create a 3D Space with Only Dimensions
Don't have a floor plan to upload? All you need are the dimensions to get started.
If you would like to make your floor plan look realistic, follow the steps below:
Convert Your Uploaded Floor Plan to a 3D Space
Learn how to easily convert a 2D floor plan you uploaded into a 3D space.
Change the Height of a Room
Learn how to change the ceiling height for each room in your space.
Change Colors and Materials
For Floors, Walls and Ceilings
Learn how to change colors and materials (wood, brick, concrete and more) for the floors, walls and ceilings of a space.
Upload an Image
From a Picture You Took
Learn how to take a picture on your mobile phone (of signage, wall art, a view, and more) and upload it to the floor plan to bring your space to life.
Add Room Construction Items
Learn how to add doors, windows, openings, and more to your floor plan.
Add Furniture Items
Learn how to tables, chairs, cubicles, and more to your floor plan.
Add Pre-Set Tables
with the Table Wizard
Learn how to add easily configure a table with chairs, place settings, centerpieces and more and add it to the floor plan.
Create Social Distancing Layouts
Basics
Learn about the social/physical distancing tools that are available to help you create the most efficient layout.
Create Social Distancing Layouts
Classroom Seating Configuration
Learn how to use the Auto Layout tool to quickly copy and place items in a classroom type seating configuration.
Create Social Distancing Layouts
Round Table Seating Configuration
Learn how to use the Auto Layout tool to quickly populate round tables in a room to ensure social distancing.
Embed a Floor Plan on Your Business' Website
Learn how to easily embed a floor plan on your Business' website.
Email a Floor Plan for Others
to View
Learn how to easily email a floor plan for others to view on any device.
Email a Floor Plan for Others to Edit
Learn how to enable editing privileges for others to edit your floor plan.
Print a Floor Plan
Learn how to download a floor plan to your computer for printing.
3D Event Designer's floor plan software works on all devices (Mac and PC computers, tablets/iPads and mobile phones). You do not need to download any app. You just need an internet connection. For optimal performance we recommend working in Google Chrome.
Change Languages
Learn how to change the software language from English to Spanish, French or German.
Clone a Floor Plan
Learn how to make a clone (copy) of your layout - used for making a second version or creating a template.
Frequently Asked Questions
- Can I access my floor plans on mobile devices such as tablets, iPads and smartphones?
- Absolutely! All projects/floor plans can be opened, edited and viewed in both 2D and 3D on any devices, including mobile devices - tablets, smartphones, Mac computers and PC computers.
- Do I need to download anything?
- 3D Event Designer works online and does not require downloading any software or application. You can access your floor plans from any computer, tablet or smartphone. You simply need internet connection and WebGL enabled in your web browser (this is by default enabled in most web browsers).
- What does “per month” mean?
- Your credit card will automatically be charged every month (monthly subscription) for the plan you have signed up for. Our billing is automated to ensure there is no lapse in your access to our services.
- Can I cancel my subscription anytime?
- Yes, you can cancel any level of plan, at anytime, with no cancellation fee. Pro-rated refunds for un-used months are not offered.
- Can I upgrade my subscription plan anytime?
- Yes, you can upgrade your plan at any time. To change your subscription type, simply log in, select the "My Account" tab and upgrade your plan.
- Is there a free version?
- No, we currently do not offer a free version.